Friday Letter

Photo by Stijn Swinnen on Unsplash

I could ramble on about how the latest crop of on demand home services have been a dismal failure.

I was involved in this industry for about one year. We couldn’t convince investors that we could go up against the likes of Amazon Home Services, Porch,, Thumbtack etc. Our model was a flat fee for specific type of installs. It’s another matter that our CEO kind of split and left after our key partnership with a online home retailer blew up. The online retailer suddenly realized their liability of not having a license of providing services in every state. Hard lesson learnt.

Every time I use any of these services, it’s not a pleasant experience. I won’t go into details, but suffice it to say that an app driven, friction free, on demand home improvement experience is quite ways away, if at all.

There are lots of things to complain about.

However, let me stop for a moment to think about people who serve their country in war and help keep the peace voluntarily. I respect you. I respect the people and businesses that embrace you and help you find a post combat career. I wish you the very best during combat and after you come home.

I’m ashamed that despite living in this planet for awhile, I don’t have a friend or acquaintance who is a veteran. Hopefully, in the near future, I will come bearing good news.

Happy Veterans Day.